Rich Rebuilds' Amazon van powers up, but won't budge
A persistent parking-brake fault sends Rich Benoit through viewer suggestions, reset buttons and the limits of an aftermarket diagnostic tool.
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Why this story? One of the most watched videos since yesterday, with 838,709 views.
Rivian Built a $100,000 Van You Can’t Fix Without Their Software… So I Bought One
Video summary
Press to jump
- 1:21Rich introduces the viewer-suggested fixes and the van's long stay on the lift.
- 3:26A new key-fob battery clears the key-detection prompt, but leaves the parking-brake fault.
- 8:48Rich performs a master reset using the steering-wheel control and hazard-light button.
- 10:18A charging test checks whether the van accepts power and recognizes its park position.
- 12:18Rich inspects the rear parking-brake actuators and manually unwinds their mechanisms.
- 17:18The aftermarket scanner connects through the diagnostic port, but Rivian isn't supported.
The side of Rich Benoit's Rivian delivery van has become a whiteboard. Under "Grasping at straws," he records attempted fixes for a vehicle that switches on, recognizes its key and accepts a charge, yet refuses to drive.
The latest Rich Rebuilds repair installment has drawn about 840,000 views since yesterday. After his auction Polestar adventures, Benoit is back with the Amazon van, which he says has spent 38 days stuck on the lift. Buying an unusual electric vehicle is one challenge; persuading its electronics to let it move is another.
Viewer suggestions supply the first round of troubleshooting. Leaving the van powered off for weeks hasn't cleared the fault. A fresh key-fob battery resolves the key-detection prompt, but not the parking brake. A master reset produces a reboot rather than a breakthrough. Rich checks each attempt against the growing list on the bodywork.
Then the investigation gets more mechanical. He examines the rear parking-brake actuators, spots grease or oil leaking from one side and manually unwinds the mechanisms. An aftermarket scan tool presents a different obstacle: it plugs into the diagnostic port, but doesn't support Rivian.
The video's description says Rich eventually gets access to Rivian's factory software. The hands-on troubleshooting gives that software question its context: having a connector isn't the same as having a tool that can diagnose the vehicle. The upload also includes a sponsored healthcare segment.
In the comments, viewers trade electrical-testing suggestions and discuss right to repair, while others make the inevitable reboot jokes. Back in the garage, Joey's Mat Armstrong merchandise earns a warning from Rich: if they can't fix the van, perhaps Joey can go work for Armstrong instead.
Published on Trari
Where next?
- Channel
- Rich Rebuilds
- Subscribers
- 1,940,000 ▲ 10,000 this week
- Channel views, last 7 days
- 2,217,115
- Channel views, pace per day
- 213,852 (on a normal day: 481,238)
- Video published
- November 2, 2026
- Video views so far
- 838,709 (less than a day online)
- Video views, pace per day
- 1,692,965
The numbers
The new Rivian installment drew roughly 840,000 views before completing its first day online.
💡 Test your knowledge
Whose merchandise is Joey wearing during the van repair?
Rich spots Joey's Mat Armstrong merchandise and jokes about sending him to work for Armstrong.


