Times Car customers prepare lawsuit over Japan data leak

A Japanese news compilation examines objections to a ¥3,000 compensation offer alongside GMO's ransom refusal and breaches affecting rail reservations.

Channel: Nippon TV News ·

JapanStory of October 27, 2026Trari Newsroom

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【サイバー攻撃】GMOへのサイバー攻撃　“顧客や自社に関する情報”公開されたことを確認── 社会ニュースライブ（日テレNEWS LIVE）

Things we can learn from the video

Press to jump

0:00GMO's CEO refuses a cryptocurrency ransom demand that the report puts at roughly ¥8 billion.
0:57Lawyer Hiroki Makino challenges Times Car's ¥3,000 offer and explains preparations for a group lawsuit.
4:58Takaichi orders emergency measures; subsequent segments cover Digital Agency exposure and a planned ethical-hacker team.
8:10Arcadia's president apologizes over an incident involving large volumes of phishing emails.
15:34GMO urges network disconnection after receiving threats of customer-data publication and a ransomware attack.
17:36JR Central's reservation-service leak and a separate incident involving electronics retailer Joshin close the roundup.

An offer of ¥3,000 following a large personal-data leak is prompting preparations for a group lawsuit against the operator of Times Car, according to Japan's Nippon Television News. Lawyer Hiroki Makino argues that the amount is too low and presents the planned action as a broader effort to strengthen protection for personal information.

The dispute is one strand of the broadcaster's compilation on cyberattacks affecting Japanese businesses and government services. It moves beyond the immediate warnings to examine what happens afterward: compensation, potential legal action and the government's response.

In the GMO Internet Group case, the report says attackers demanded roughly ¥8 billion in cryptocurrency. CEO Masatoshi Kumagai has refused to meet the demand. A later segment describes a threat to publish customer information and launch a ransomware attack at noon on October 27, prompting GMO to urge affected users to disconnect their devices from networks. The compilation reports the threat, not confirmation that the promised attack occurred.

Financial Services Minister Satsuki Katayama outlines warnings to foreign-exchange trading firms and measures intended to prevent further customer harm. Separately, the report describes unauthorized access affecting companies including Giftee and Ymirlink, as well as a possible personal-data leak involving an external cloud service used by Japan's Digital Agency.

Prime Minister Sanae Takaichi directs ministers to assemble an emergency cybersecurity package. Economy, Trade and Industry Minister Shoichi Akazawa announces plans for a specialist team of ethical hackers at the Information-technology Promotion Agency. The broadcast also shows Arcadia president Seiichi Tenpaku apologizing over an incident involving the sending of large volumes of phishing emails.

The final segment reaches everyday travel and shopping. JR Central reports that about 170,000 membership records associated with Smart EX and other reservation services were leaked following unauthorized access at a contractor. Electronics retailer Joshin is also named in the coverage of large-scale data leaks. These are presented as separate incidents across a widening range of services, rather than a single confirmed breach.