Cracked iPhone Duo screens put Apple's hinge under scrutiny

NBC News pairs customers' damaged displays with an iFixit teardown and Apple's acknowledgment of problems affecting a small number of units.

Channel: NBC News Story of October 29, 2026Trari Newsroom

Why this story? The video opened at a pace of 285,650 views a day, 26 times a normal first day on this channel (10,894).

Screens crack on Apple’s new foldable iPhone

A vertical crack down the middle. A bright line across the screen. Customers showing damaged iPhone Duo displays in Brian Cheung's NBC News report have encountered trouble less than a week after Apple's foldable phone went on sale.

The report has passed 330,000 views, far beyond NBC News' usual start for a Short. Its central question is practical: what could be breaking inside a phone designed to fold?

Cheung turns to iFixit lead teardown technician Shahram Mokhtari, who takes the device apart. Mokhtari suspects an internal hinge element is snapping and piercing the display from underneath. He presents that explanation as his best guess, not a confirmed diagnosis.

That distinction matters alongside Apple's response. The company acknowledges an issue affecting the inner display on a small number of iPhone Duo units and directs customers to AppleCare. The report contrasts Apple's emphasis on its titanium hinge design with customers' images of damage near the fold.

For buyers, the stakes are a $2,000 device. Cheung closes the loop with earlier Apple hardware controversies, including the iPhone 4's antenna reception problems and reports of bending iPhone 6 devices, bringing an archival Steve Jobs appearance into this new durability question.

Published on Trari

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Cracked iPhone Duo screens put Apple's hinge under scrutiny The full story on Trari: https://trari.com/en/story/nbcnews-19504/?from=kit

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The numbers

The iPhone Duo report drew an unusually large audience for an NBC News Short. Its first-day comment section was also much busier than usual.

the video's first day

usual first day here

10,894

this video

285,650

subscribers

12,200,000

no significant change in the last 7 days

total views

10,685,683,010

views per day

3,276,381

typical day: 5,447,212

the video

views

331,385

likes

1,464

comments

640

days online

2

subscribers: this channel and similar channels

Fox News

15,500,000

Inside Edition

13,800,000

Vox

12,700,000

NBC News

12,200,000

MS NOW

10,000,000

Sky News

9,390,000

As of October 29, 2026 · Data source: Trari Social News, Trari Traffic Trends and Ranking Platform, Google YouTube

Subscriber, view, like and comment counts are YouTube's. Rates, usual days, rankings, comparisons and categories are Trari's own calculations.