Christine Romans gets an inbox deluge as Microsoft services return
TODAY's outage report finds emails arriving in a rush, while workers elsewhere joke about an unexpected break.
Why this story? The video opened at a pace of 116,444 views a day, 22 times a normal first day on this channel (5,386).
Global Microsoft Outage Enters its 2nd Day: How Long Will it Last?
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Christine Romans had a very personal measure of Microsoft's uneven recovery: hundreds of emails suddenly landing in her inbox.
"Yeah, about 7 minutes ago I got 250 emails," the NBC News chief business correspondent tells TODAY's studio hosts. After the silence comes the catch-up.
The report follows the global Microsoft outage into its second day, with disruption stretching across Outlook, Teams, Copilot and other services used by workplaces and schools. TechRadar editor Lance Ulanoff says there is no sign of a cyberattack and describes the reach across small businesses, large companies and universities.
Romans relays an important reassurance: emails have not been lost, she says; they are backed up in a queue. The segment does not offer a firm time for full restoration.
TODAY also includes social-media clips of workers treating the interruption as an unscheduled break. That same office humor runs through the comments, where viewers compare the shutdown to a school snow day and remember life before constant email.
The report reached roughly 94,000 views in 15 hours, far beyond TODAY's usual Shorts start. Its studio exchange captures the less relaxing part of recovery: the inbox filling up again.
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Where next?
What viewers say
It’s like when school is canceled due to weather.
@Wong-Jack-ManSee it on YouTubeAnd suddenly, everyone gets a little taste of what it was like to live in the 1980's.
@daveb1797See it on YouTubeDid they turn it off and on again?
@AnotherAverageCanuckSee it on YouTube
1 more comment
Cubicle dwellers, you're finally free!
@theonlyexpertSee it on YouTube
Public comments from the video's page on YouTube
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- Channel
- TODAY
- Subscribers
- 5,130,000 ▲ 10,000 this week
- Channel views, last 7 days
- 8,306,502
- Channel views, pace per day
- 1,935,314 (on a normal day: 1,333,158)
- Video published
- November 13, 2026
- Video views so far
- 93,553 (less than a day online)
- Video views, pace per day
- 116,444
The numbers
TODAY's outage report drew far more views and comments than its usual short upload, even before its first full day.
💡 Test your knowledge
Which Microsoft service handles the email backlog discussed in the report?
The TODAY studio discussion describes Outlook emails returning after being held in a queue.


