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IrelandAir Force veteran puts safety before convenience during U.S. flight halt
Reuters pairs passengers' measured reactions with official reassurance in a report watched more than a million times.
Reuters
Story of Why this story? The video opened at a pace of 1,313,594 views a day, 196 times a normal first day on this channel (6,692).
Flights grounded across US after air traffic communications outage
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"I spent 30 years in the Air Force," a passenger at San Jose airport tells Reuters. For her, the inconvenience of waiting comes second to knowing it is safe to fly.
She is one of two travelers interviewed in "Flights grounded across US after air traffic communications outage," a short report capturing the nationwide departure halt after a communications failure hit air traffic control centers. Another passenger recalls previous airline disruptions and says this one does not make her too nervous.
The report, with airport footage dated November 13, moves between those personal reactions and the government's response. It says the Department of Homeland Security found no signs of a cyberattack. Homeland Security Secretary Markwayne Mullin tells reporters: "There's no reason for the public to be afraid or scared for your loved ones."
Flight boards and lines at ticket counters show the practical consequences. The Short passed a million views within 15 hours, an exceptionally large audience compared with Reuters' usual Shorts.
Reuters also posted a separate explanation from Transportation Secretary Sean Duffy. That follow-up leaves the cause unresolved between equipment trouble and contractor error, while describing work to switch telecommunications lines from copper to fiber.
The U.S. federal department responsible for public security, with duties including cybersecurity, transportation security, border control and counterterrorism.
More on Wikipedia ›U.S. homeland security secretary since 2026. A Republican, he previously represented Oklahoma in the U.S. Senate and House of Representatives.
More on Wikipedia ›Published on Trari
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- Channel
- Reuters
- Subscribers
- 4,390,000 ▲ 10,000 this week
- Channel views, last 7 days
- 9,484,573
- Channel views, pace per day
- 2,274,102 (on a normal day: 1,513,571)
- Video published
- November 14, 2026
- Video views so far
- 1,043,731 (less than a day online)
- Video views, pace per day
- 1,313,594
The numbers
The passenger-led report drew the largest audience among Reuters' flight-shutdown uploads highlighted today. A separate report on the halt and Duffy's explanation also drew unusually strong starts.
💡 Test your knowledge
In which state are the San Jose passengers interviewed?
The report identifies the interview location as San Jose, California.