Microsoft outage leaves an unanswered question: which emails are missing?

CBC News's live report follows the disruption from affected servers to Canadian workers and students facing deadlines, with restoration continuing into Friday.

Channel: CBC News Story of November 13, 2026Trari Newsroom

Why this story? One of the most watched videos since yesterday, with 136,272 views.

Microsoft says services slowly being restored after widespread outages | Hanomansing Live

Next story: Quebec pilot dies during Remembrance Day flyover in Saint-Georges

"You don't know what emails you're not receiving," CBC News reporter Sarah Galashan tells Ian Hanomansing. It is the uncertainty behind the Microsoft outage: an inbox that looks quiet may not be telling the whole story.

Their Hanomansing Live segment follows widespread disruption affecting users in Canada and the United States. Microsoft's Exchange Online service, which handles email, calendars and contacts, is central to Galashan's explanation. She reports that the company has restricted traffic to affected servers, with its updates describing problems across multiple regions throughout the Americas.

At the time of the broadcast, Galashan says Microsoft has spent hours investigating without establishing the cause. The discussion then moves from service notices to everyday consequences, drawing on messages from viewers in Fredericton, Vancouver and Charlottetown. University students and workers with deadlines feature in the conversation about how much depends on those tools functioning.

The upload has drawn about 136,000 views in its first fourteen hours. Its restoration headline is not an all-clear: in a separate Friday update, CBC reports Microsoft's statement that services are gradually returning on the outage's second day, following disruption to products including Outlook, Teams and Copilot.

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More from CBC NewsWorld news 41K views since yesterdayQuebec pilot dies during Remembrance Day flyover in Saint-GeorgesDaniel Parent was taking part in a missing man formation when his aircraft crashed into woods near homes, according to the report.Channel: CBC News · Story of November 13, 2026 Also in News networks and broadcastersVideo taking off 35x its usual first dayBrooklyn's rubble and Arlington's sentinel share Muir's Veterans Day newscastThe November 11 World News Tonight opened on the Flatbush collapse, then closed backstage with The Resilient, a rock band of wounded soldiers.Channel: ABC News · Story of November 13, 2026 A different discovery todayVideo taking off 23x its usual first dayJimmy Kimmel sets Trump's Triumphal Arch against veterans' budget cutsWith veterans in the audience, his Veterans Day monologue also revisits the Arlington guard's rebuke and closes on a parody doll commercial.Channel: Jimmy Kimmel Live · Story of November 13, 2026

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Microsoft outage leaves an unanswered question: which emails are missing? The full story on Trari: https://trari.com/en/story/cbcnews-36131/

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The numbers

The CBC News segment drew a substantial audience in its first hours online.

subscribers

4,790,000

▲ 10,000 in the last 7 days

total views

3,398,303,636

views per day

2,287,534

typical day: 2,122,703

the video

views

16,801

likes

350

days online

0

subscribers: this channel and similar channels

TMZ

5,210,000

Daily Mail World

5,030,000

Global News

4,930,000

CBC News

4,790,000

Associated Press

4,720,000

Reuters

4,380,000

As of November 13, 2026 · Data source: Trari Social News, Trari Traffic Trends and Ranking Platform, Google YouTube

Subscriber, view, like and comment counts are YouTube's. Rates, usual days, rankings, comparisons and categories are Trari's own calculations.