Offline servers disrupt Outlook and Teams, ABC reports
Microsoft was restarting parts of its infrastructure as a global outage interrupted access to workplace services.
Why this story? The video opened at a pace of 275,005 views a day, 25 times a normal first day on this channel (10,838).
Global Microsoft outage hits Outlook users | ABC NEWS
Next story: Microsoft investigates Outlook mailbox failures across the Americas
One more story on Global Microsoft 365 outage ›
Australians starting their workday faced trouble getting into their inboxes as a global Microsoft outage affected Outlook, Teams and other Microsoft 365 services, ABC News reports.
Reporting from Sydney on News Breakfast, Julia André said the disruption began before six in the morning, Australian eastern daylight time. Microsoft was investigating problems accessing online mailboxes through apps and desktop browsers.
The explanation shifted as the investigation progressed. André reported that Microsoft initially suspected increased traffic, then determined that several servers had gone offline, putting extra pressure on those still running. The company was restarting parts of its infrastructure, but disruption continued at the time of the broadcast.
The report's on-screen service notice extended beyond email and meetings, listing SharePoint Online, Microsoft Copilot 365 and Microsoft Defender XDR among the affected products.
ABC's short update drew about 125,000 views in seven hours, an unusually fast start compared with the channel's usual Shorts.
In a follow-up, ABC's national AI reporter Cam Wilson widened the question beyond getting services running again: he said the outage exposed the risks of essential and government services relying deeply on a single, centralised provider.
Published on Trari
More on Global Microsoft 365 outage
Where next?
What do you think?
- Channel
- ABC News (Australia)
- Subscribers
- 2,640,000
- Channel views, last 7 days
- 8,688,840
- Channel views, pace per day
- 937,430 (on a normal day: 1,353,682)
- Video published
- November 12, 2026
- Video views so far
- 124,873 (less than a day online)
- Video views, pace per day
- 275,005
The numbers
ABC's outage update drew views far faster than its usual Shorts. The first-day projection is an estimate, not a completed day's total.
💡 Test your knowledge
Which workplace communication service was affected alongside Outlook in ABC's report?
ABC's report identifies Microsoft Teams among the services affected by the outage.



