Burke points to faulty update behind Australia's Microsoft outage
7NEWS reports that Australia has priority for a fix under an agreement with Microsoft, as disruption extends beyond workplace email.
Why this story? One of the most watched videos since yesterday, with 91,035 views.
Microsoft 365 outage hits millions of Australians | 7NEWS
Next story: Chris Hemsworth's cars stolen while couple were home, 7NEWS reports
A faulty update, rather than a suspected cyberattack, is the explanation Home Affairs Minister Tony Burke gives in 7NEWS Australia's report on the Microsoft outage.
"At this stage they do not believe they are dealing with a cyber event," Burke says. Reporter Josh Martin says the disruption began in the early hours of Friday, leaving Australians struggling to access Outlook across apps and computers.
The report, which drew about 91,000 views in its first four hours, adds a detail about the response: Martin says a memorandum of understanding with Microsoft gives Australia priority for a fix.
There is a brief contrast between social-media clips of office workers celebrating an enforced pause and people wondering how they will get any work done. But tech expert Stephen Fenech describes consequences beyond an empty inbox, including disruption to telehealth, online schooling and database access.
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Where next?
What do you think?
- Channel
- 7NEWS Australia
- Subscribers
- 2,270,000
- Channel views, last 7 days
- 15,243,477
- Channel views, pace per day
- 2,024,740 (on a normal day: 2,538,940)
- Video published
- November 13, 2026
The numbers
The report reached a substantial audience within hours of publication. Its view count covers those opening hours, not a full day.
💡 Test your knowledge
Which minister addresses the suspected cause of the outage in this report?
Home Affairs Minister Tony Burke says authorities do not believe they are dealing with a cyber event.


