Housing Ombudsman

Housing Ombudsman

Topics: Government

No. 171 in Government▼36

A new series of podcasts to provide more insight on our casework and to share best practice across the housing sector..

Latest episodeNoise report interview with Vicky Smith, partner at DevonshiresDecember 12, 2022 · 32 min

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Latest episodes

1. Noise report interview with Vicky Smith, partner at DevonshiresDecember 12, 2022 · 32 min
2. Deconstructed Repairs CaseJune 8, 2022 · 25 min
3. Our strengthened Complaint Handling CodeMay 5, 2022 · 24 min
4. Disrepair protocolFebruary 6, 2022 · 15 min
5. Spotlight report on damp and mould - Interview with Catherine Ryder from the National Housing FederationNovember 25, 2021 · 28 min
6. Severe maladministration – insight from the Ombudsman’s caseworkersSeptember 28, 2021 · 16 min
7. Relaxing the Rules and Returning to the New Normal – Insights from the Housing OmbudsmanSeptember 21, 2021 · 14 min

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